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About carly.co Prices and Cost?
Carly.co is a car subscription company that operates in Melbourne and Sydney. They offer several features that its competitors don’t, including the option to pause and restart your subscription at any time. Their fleet includes a range of new and used vehicles, with entry level vehicles priced at an accessible level for customers on a budget. There is no deposit and insurance excess is also set at an affordable level.
The Carly sign-up process is simple: Provide the necessary ID and credit documents, pass the relevant checks, then choose a subscription level, arrange delivery or collection of your first vehicle, and pay for the first 15 days up front. You can swap, pause, restart or cancel by contacting Carly. Carly’s service includes picking up an old vehicle and replacing it with a new one when you’re ready to swap. Depending on the level of service you have subscribed to, you can either swap once per month (Entry, Medium), or twice (Ultimate).
Carly offers three different tiers of subscription, with the following associated costs: - Entry: From $203 a week. Includes $3000 damage liability, 1000km per month and 30 cents per kilometre for excess mileage. - Medium: From $231 a week. Includes $2000 damage liability, 2000km per month and 20 cents per kilometre for excess mileage. - Large: From $259 a week. Includes $1000 damage liability, 2800km per month and 10 cents per kilometre for excess mileage.
Payments are taken every 15 days to keep individual charged amounts low, and there is no deposit to pay. Carly offer a wide range of vehicles, including models from different years – both new and second hand. While they keep several varieties of Kia, Nissan and Hyundai as part of their fleet, there are higher end models available, with brands such as Mercedes and Audi also represented. The notice period is 30 days and notice can be given at any time.
About carly.co Payment Method?
Carly.co offers a subscription-based service where payments are made periodically. If a payment is delayed, the contract states that they should be informed and there is a 7-day grace period. However, if the debit/credit card payment due date is missed, a Late Payment Fee of $20 is charged. In addition, if Roadside Assistance is called out and no fault is found, a call-out cost of $70 is charged. If a fault is found, 100% of the call-out fee and repair or rectification cost is charged. For example, if there is a damaged tyre or flat battery due to lights being left on. Please note that these details are subject to change and it's always best to check the latest information on the Carly.co website.
Carly FAQs
How do I contact Carly to swap my vehicle?
To contact Carly for a vehicle swap, you can visit the Carly Support page. There, you'll find various topics that might help you with your request. If you can't find the information you need, you can Submit a request to get in touch with their support team. Please ensure to provide all necessary details about your vehicle and your account for a smoother process. If you have any issues with your Carly account, there's a dedicated section for that as well. Remember, clear and precise communication will help resolve your request faster.
How does the Carly app work?
The Carly app works in conjunction with the Carly Scanner, a device that connects to your car's OBD port. After installing the Carly mobile app on your smartphone or tablet, you pair it with the scanner via Bluetooth and select your car's specific make, model, and year. The app allows car owners to perform vehicle diagnostics, view live data, and depending on the brand and model, personalize their car with coding or check a used car for mileage manipulation. It also offers advanced features such as full diagnostics, smart mechanic, and intelligent predictions. The Carly app and scanner offer every car owner, regardless of technical expertise, the opportunity to understand their car better and take advantage of expert guidance from their in-pocket Smart Mechanic feature.
About carly.co Popular Products and Services?
Carly.co is a car subscription service that allows customers to subscribe to a car for a certain period of time. The service is designed to be flexible and convenient, with the ability to select a car online and have it delivered to your location. The subscription includes costs for insurance and registration, and there are no maintenance costs. However, some customers have reported issues with the service, including poor customer service and hidden fees. For instance, toll fees can escalate due to processing fees, and there have been reports of unresponsiveness to email inquiries about these charges. Additionally, some customers have reported issues with the approval process to subscribe to a car. Despite these issues, the service has seen an increase in traffic, indicating a growing interest from consumers.
What is the cost of Carly.co subscription?
The cost of a Carly.co subscription varies depending on the version you choose. You can expect to pay between €21 to €80 per year for the app. Additionally, there is an associated OBD-2 adapter which costs €59.90 on the official Carly website. This is a one-time payment. Carly also offers three different tiers of vehicle subscription with costs starting from $119 per week or $203 to $231 a week depending on the tier. Please note that prices may vary and it's always best to check the official Carly website for the most accurate and up-to-date information.
How do I contact Carly.co customer service?
You can contact Carly.co customer service through their website. They also have a support page where you can find answers to common questions. If you're looking to contact their headquarters, you can reach them at +33 (0)4.78.47.61.20. If you're trying to contact Carly Jean Los Angeles, you can reach out to them via their LiveChat bubble on the website or email them at info@carlyjeanlosangeles.com.
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